My card was charged with an operation not initiated by me. What should I do? Support Supervisor June 07, 2019 16:04 Please contact us at email@example.com or in the app support chat with the transaction details for the assistance Related articles I want to have my card replaced. Can I get a new card with the same number? There was a double spending for my operation. What should I do? Restricted countries to pass KYC for Visa card Restricted countries and regions to order Crypterium Card Comments 0 comments Please sign in to leave a comment.