My card was charged with an operation not initiated by me. What should I do? Support Supervisor June 07, 2019 16:04 Please contact us at firstname.lastname@example.org or in the app support chat with the transaction details for the assistance Related articles What is the Basic subscription? I want to have my card replaced. Can I get a new card with the same number? Restricted countries and regions to order Crypterium Card My card has been declined even though I have enough money to cover the payment. What do I do? There was a double spending for my operation. What should I do? Comments 0 comments Please sign in to leave a comment.