Commission and fees

Please, check the table to learn more about applied commissions and fees:

Fee	Plastic card	Virtual card
Issue cost	0 EUR	0 EUR for the first card 0,99 EUR per each next card
Shipping cost (each card)	14,99 EUR	--- (not applicable)
Daily withdrawal (each card)	500 EUR	--- (not applicable)
Monthly withdrawal (each card)	2500 EUR	--- (not applicable)
POS	0,25 EUR	0,25 EUR
POS monthly limit	5000 EUR	5000 EUR
Online monthly limit (each card)	5000 EUR	5000 EUR
Daily load (each card)	5000 EUR	5000 EUR
Minimum load (each card)	2 EUR	2 EUR
Load fee	2%	2%
ATM balance inquiry	1 EUR	--- (not applicable)
ATM withdrawal	3 EUR + 1,6%	--- (not applicable)
Foreign currency transaction	2,5%	2,5%
Card monthly fee (each card)**	0 EUR or 2,99 EUR	0 EUR or 2,99 EUR
Chargeback handling fee* (per chargeback)	30 EUR	30 EUR
Card closure fee*	25 EUR	25 EUR

* Fees will come into force on the 1st December, 2022.

** The card monthly fee is withdrawn from the card balance every month starting a month from the date of card order confirmation.
The card fee is returned as compensation in CRPT on your wallet at the beginning of the next calendar month if a monthly load amount is greater than 299 EUR. This amount is calculated during the calendar month period. 

Let’s see how it’s applied to a real-life!

Scenario 1:

If the user performs transactions in EUR as ATM withdrawals. Suppose the user has 200 EUR on their cards. They then perform a 100 EUR cash withdrawal. The application deducts 100 EUR and the transaction appears as pending in the application. After 2 days, the transaction is cleared and the transaction fee is applied, along with a separate 4.6 EUR (3 EUR fix + 1.6%) commission fee.

Scenario 2:

If the user performs transactions in another currency. Suppose the user has 100 EUR in their Cards. They perform a purchase worth 500 INR. The application deducts 500 INR, and the transaction appears as pending in the application. After 2 days, the transaction is cleared at the actual INR to EUR rate, and the foreign currency exchange fee (EUR to INR) of 2.5% will be applied to the total, as well as a separate 0.25 EUR commission fee.