KYC verification for Crypterium Card

Key points to pass KYC verification for Crypterium Card (our partner KYC verification)

1. Enter your personal details:

1.1 First (given) name and Last (surname) name:

• First name and last name should match your full name from the document to be submitted on the next step
• Every symbol should be the same as it’s indicated in your document. Try to avoid using non-Latin local symbols
• You should enter all parts of your first and last name in the same order as it’s specified in your document
• First and last name should not be mixed. Please enter them the same way they are separated in your document
• Do not add your middle name if you have it unless it’s specified as a part your first or last names in your document. "Given name" is always your first and middle name. If you have a middle name but it doesn't appear on your document don't put it on the forms. If it appears on your document separately as a middle name don't put it on the forms either. 
• Do not enter commonly used variations of your name or pseudonyms if you have any.

1.2 Date of your birth

1.3 Country

• Enter the country which stands for your place of birth, NOT your current country of residence or citizenship

2. Select a document type to verify your identity:

• You have 3 options to verify your identity with: International Passport, Driver’s Licence or National ID
• The document should have your first and last name written in Latin characters
• The document should have a validity of at least another three months before the expiration date

3. Take photos of the document:

• Please follow the recommendations and take a front-side photo and a back-side photo of your document if it’s asked specifically 
• You should take a photo(s) of your original document and not of its copies
• All parts of the document must be visible 
• The photo should be bright and clear. The text in the document should be easy to read. Make sure there are no highlights and stains on the photo

4. Take a selfie with your document:

• Take a selfie with your document. Hold your document with one hand and take a selfie of yourself
• All parts of your face the document must be visible and clearly distinctive
• Take off your eyeglasses for the photo unless you have them on the submitted document photo

5. Enter your residence address:

• Enter the following details of your residence address: Country, State (Region), City, Street address, Postal Zipcode
• On this step, you are asked to enter your residence address and not card delivery address. The delivery address is filled after your successful KYC verification during the card order process
• You should have some document to confirm the residence address on the next step. It could be a recent Utility Bill (Electricity, Gas, Water, Telephone, Cable/Internet), Credit Card Statement or Bank statement (including Mortgage Statement, Tenancy Agreement or Tax Bill) under your name

6. Select a document type to verify your residence address:

• You have 3 options to verify your residence address with Utility Bill (Electricity, Gas, Water, Telephone, Cable/Internet), Credit Card Statement or Bank statement (including Mortgage Statement, Tenancy Agreement or Tax Bill)
• The document must be issued within no more than 3 months and have the date printed on it
• The document must have your first and last name printed on it in Latin characters
• The document must have your submitted residence address printed on it in Latin characters

• Country specifics. For Russia, we recommend using the Tinkoff or Sberbank bank statement in English for proof of address as the easiest options

7. Take photos of the document to verify your address

• Please follow the recommendation and take a photo of the document
• If you have the electronic type of document, you should print it out and take a photo. We don’t recommend taking a photo of the document shown on a screen
• All parts of the document must be visible 
• We don't accept photos of documents corrected in graphic editors
• The photo should be bright and clear. The text in the document should be easy to read. Make sure there are no highlights and stains on the photo

8. Take a selfie with your E-signature:

• Take a selfie holding a white paper with your signature on it. Hold your document with one hand and take a selfie of yourself
• All parts of your face the document must be visible and clearly distinctive
• Your signature on the paper must be easily readable and correspond to your signature in the document which was submitted to verify your identity if it has it

9. The verification normally takes several business days. You will be notified by email upon the successful verification and need to proceed with the card order itself in the app. If something is wrong with your verification you will be notified by email with the recommendations to resubmit the documents in the app. If you need assistance feel free to contact us within the app chat or at [e-mail]